Bath residents urged to be wary of bogus callers
Wessex Water is reminding people in Bath to stay alert when answering the door to anyone claiming to work for the company.
The warning follows reports of bogus callers attempting to obtain personal information by pretending to represent utility providers, either in person or over the phone.
Wessex Water has stressed that genuine staff rarely visit homes without a prior appointment. In the rare cases where a visit does take place, employees will always arrive in a clearly branded company vehicle, wear official uniform and carry photo identification.
A spokesperson for Wessex Water said anyone approached by someone claiming to be from the company should ask to see their ID card and, where possible, check outside through a window or door viewer for a branded vehicle.
They added that if there is any doubt, residents should contact Wessex Water directly on 0345 600 4 600. Staff will always be happy to wait outside while checks are made.
Further advice on avoiding bogus callers, scam text messages, fake websites and other fraud can be found at wessexwater.co.uk/bogus-callers
New School Streets and Scholars’ Way Improvements Boost Safer Travel for Bath Pupils
Children across Bath & North East Somerset are set to benefit from major new walking, wheeling and cycling improvements designed to make journeys to school safer and healthier. The improvements come during Walk to School Week 2026 and include the launch of the...
Bath College Floristry Students Bring Colour to Dorothy House in New Community Partnership
Adult floristry learners at Bath College are helping brighten Dorothy House Hospice Care through a new partnership that will see fresh floral arrangements delivered every two weeks until November. The first arrangements were delivered to Dorothy House on 20 May as...
Major Bus Disruption Across Bath From 26 May Until November 2026
Bus passengers across Bath are being warned to expect significant disruption from Tuesday 26 May due to the closure of Manvers Street and associated roadworks. The works are expected to continue until November 2026 and will affect a large number of services across the...